Fondfully

This is an earlier version. The current version took effect September 24, 2026. Read the current Contact and Legal Details.

Contact and Legal Details

Version 2026-09-22 · Effective September 22, 2026

Who provides Fondfully and how to reach us for help, privacy, security and everything else.

The short version

The quickest way to reach us is in the app: Settings › Help › Contact us. A real person reads every message.

1. Who provides Fondfully

Fondfully is provided by Epicalin, LLC, 1810 N Burning Bush Ln, Mount Prospect, Illinois 60056, United States.

  • Represented by: Catalin Calin, CEO
  • Phone: +1 (312) 401-4626 (for legal matters; for help with the app, email us or use the app, which is much faster)

2. Email us

3. From the app

Open Settings › Help:

  • Contact us for questions about anything.
  • Report a problem when something isn't working. It can include technical details that help us fix it faster.
  • Suggest a feature when you have an idea for Fondfully.

Replies arrive by email and in the app under Help › Your messages.

4. When you'll hear back

  • Support: we usually reply within two business days.
  • Privacy requests: within the time the law allows, and never more than one month under the GDPR or 45 days under the CCPA, unless we tell you we need an extension and why.
  • Security reports: we acknowledge them within three business days.

Please send formal legal notices by post to the address in section 1, with a copy by email to support@fondfully.com with the subject "Legal notice".

6. We'll never ask

We'll never ask for your password, your vault passphrase, your recovery code or your payment card details, by email or any other way. If someone does, it isn't us; please tell us at security@fondfully.com.

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